315特刊 | 以匠心，敬初心：我们对产品质量的告白

质量是企业的生命线，信任是市场的通行证

Quality is the lifeblood of an enterprise, and trust is the passport to the market.

又是一年“3·15国际消费者权益日”。

It's another International Consumer Rights Day on March 15th.

当聚光灯重新聚集在消费市场的每一个角落，当公众的目光聚焦于产品质量与安全，我们都知道：这不仅是一场对不良商家的“大考”，更是一次对良心企业的“检阅”。

As the spotlight shines once again on every corner of the consumer market, and as public attention focuses on product quality and safety, we all know: this is not only a "major test" for unscrupulous businesses, but also an "inspection" for conscientious enterprises.

在消费者权益日来临之际，我们不谈花哨的营销，只想真诚地与您谈谈——关于产品，关于质量，关于那些您看得见和看不见的坚守。

As Consumer Rights Day approaches, we will not talk about fancy marketing. We only want to speak to you sincerely—about products, about quality, and about the commitments you can see and those you cannot.

为何我们比消费者更害怕“出问题”？

Why do we fear "something going wrong" even more than consumers do?

很多消费者认为，企业最怕315是因为怕曝光。其实并非如此，我们最怕的是辜负。

Many consumers think that enterprises fear 315 most because they are afraid of exposure. Actually, this is not the case. What we fear most is letting you down.

怕辜负每一位顾客毫不犹豫的下单，怕辜负一个消费者对我们的寄托，怕辜负日积月累下来的品牌声誉。

We are afraid of failing to live up to every customer who places an order without hesitation, afraid of letting down the trust that consumers place in us, and afraid of ruining the brand reputation built up over time.

所以，对我们来说，质量不是成本，而是底线；不是负担，而是尊严。

Sofor us, quality is not a cost, but a bottom line; not a burden, but dignity.

看不见的“硬核守护”：从源头到终端

Invisible "Hardcore Protection": From the Source to the End

您或许只是在市场上挑中我们的产品，但在这背后，是一条严苛到近乎“偏执”的质量链条。

You may have just chosen our product in the market, but behind it lies a quality chain that is so rigorous it borders on "paranoia".

源头把控：不放过任何一个可疑“分子”

Source Control: No suspicious "molecule" is left unchecked

为了保证产品质量源头，我们公司完成了智能监控系统升级，实现了对原料、生产、检测、包装全过程管理。我们深知，作为香精香料研发，生产销售一体的工业企业，生产安全和产品质量是企业的生命线，通过实时监控，能够及时发现生产过程中的问题，采取预防措施，减少损失并且提高生产效率。

To ensure product quality at the source, our company has completed the upgrade of our intelligent monitoring system, achieving comprehensive management of the entire process from raw material procurement, production, testing, to packaging. We are fully aware that, as an industrial enterprise integrating essence and flavor research and development, production, and sales, production safety and product quality are the lifeblood of the enterprise. Through real-time monitoring, we can promptly identify issues in the production process, take preventive measures, reduce losses, and enhance production efficiency.

并且，我们于2025年9月与上海应用科技大学成立烟用香料香精应用创新联合实验室。

Moreover, in September 2025, we established the Joint Laboratory for Tobacco Flavor and Essence Application Innovation with Shanghai University of Applied Sciences.

这个联合实验室让质量把控不再只是终点检测，而是贯穿了从原料筛选、工艺设计、成分控制到感官评价的整个研发链条。这不仅为产品质量提供了技术保障，更通过与顶尖学术资源的深度绑定。

This joint laboratory makes quality control no longer just endpoint testing, but runs through the entire R&D chain from raw material screening, process design, ingredient control to sensory evaluation. This not only provides technical support for product quality, but also through deep integration with top academic resources.

过程管控：让每一道工序都有“身份证”

Process control: Ensure that every process has an "ID card"

看不见的生产线上，每一件产品都拥有自己的“质量档案”。是谁在什么时间、哪条产线、经过了哪些工序，一切皆有迹可循。

On the invisible production line, each product has its own 'quality file'. Everyone can trace who, at what time, on which production line, and through which processes.

我们建设了专业的检测分析实验室。

We have established a professional testing and analysis laboratory.

实验室里我们配备了相关检测设备：HPLC液相色谱仪、LC-NS液相色谱质谱联用仪、气象色谱质谱联用仪GC-MS、折光仪、密度仪、闪光仪、电位滴定仪、水分测定仪、粘度仪。目前，公司检测部门正利用AI对检测数据样本库进行数据处理与分析，以保证检测的高效性、准确性。

We are equipped with relevant testing equipment in the laboratory, including HPLC liquid chromatography, LC-NS liquid chromatography-mass spectrometry, GC-MS gas chromatography-mass spectrometry, refractometer, densitometer, flash spectrophotometer, potentiometric titrator, moisture analyzer, and viscosity analyzer. At present, the company's testing department is using AI to process and analyze the testing data sample library to ensure the efficiency and accuracy of testing.

出厂检验：用“最挑剔的眼光”审视

Factory Inspection: Examining with the Most Critical Eye

在进入装货箱之前，每一件产品都要受到比国家标准更严格的企业内控标准检验。我们一直坚信，标准就是法律。如果连自己这一关都过不了，凭什么送到顾客手中？

Before entering the loading container, each product must undergo a more stringent internal control standard inspection than the national standard. We have always believed that standards are laws. If you can't even pass this level yourself, why deliver it to customers?

我们非常重视香精香料质量检验分析，覆盖从原料进厂到成品出厂的全链条。检验内容包括原料纯度与成分检测、配方化学分析、感官品质评价，并运用HPLC、GC-MS等先进技术进行化学成分定性与定量分析。

We attach great importance to the quality inspection and analysis of essences and flavors, covering the entire chain from the arrival of raw materials to the delivery of finished products. The inspection includes purity and composition testing of raw materials, formulation chemical analysis, sensory quality evaluation, and the use of advanced technologies such as HPLC and GC-MS for qualitative and quantitative analysis of chemical components.

同时，我们注重产品的安全性与合规性，开展有害物质筛查、微生物检测、稳定性等测试，确保符合国内外法规标准，全方位保障产品的质量、安全和性能稳定。

Simultaneously, we focus on product safety and compliance, conducting tests such as hazardous substance screening, microbial testing, and stability testing to ensure compliance with domestic and international regulatory standards. This comprehensive approach comprehensively ensures the quality, safety, and performance stability of our products.

致尊敬的消费者：您的安心，我们的初心

在这个315，我们郑重承诺：

To respected consumers: Your peace of mind, our original intention

At this 315, we solemnly promise:

坚守安全底线，绝不触碰红线；

严守质量生命线，绝不降低标准；

Adhere to the safety bottom line and never cross the red line;

Strictly adhere to the quality lifeline and never lower standards;

Smooth communication channels and never avoid problems.

产品质量不可马虎，它关乎您的生活，也关乎我们的未来。在未来的每一个日子里，我们将继续以敬畏之心对待产品，以赤诚之心对待用户。

Product quality cannot be taken lightly, it concerns both your life and our future. In every day of the future, we will continue to treat our products with reverence and our users with sincerity.